We aim to get your orders out as soon as possible. While we are typically able to get your product out within 48 business hours, it may take up to 3 business days. Should there be any unexpected delays we will get in contact with you. If you are within the City of Cape Town region, we will send your package with WOW couriers at more affordable pricing rate and with quicker delivery. For all other locations, your packages will be sent with Courier Guy. All customers will be provided with tracking details once your package has been sent. Should you have any queries about your order before the tracking number is received, please contact us and let us know. Once the tracking number is received, any queries relating to the delivery of the package should be made to Courier Guy, who will be able to assist more thoroughly.